CRO-COM Logistic Courier Group has been operational for over 20 years, providing quality customer service for "on demand" courier operations, warehousing and distribution of stock, relocations and customised transport requirements.

In 1996 CROCOM’s Technical Courier Services division was formed to meet our client requirements for on site exchanges of computer hardware.

Since 1997 CROCOM has gained contracts to provide on site technical service for major fast food chains, government departments and financial institutions.

This has led to an Australia wide expansion of our network of technical service personnel, trained to carry out exchanges of POS equipment, terminals, routers, hubs and communications components.

Our internal staff provides technical support, inventory control and network liaison, through our state of the art Call Management System.

Mission Statement

Our philosophy is to actively involve all staff in day-to-day operations, to ensure our availability to meet ongoing client requirements and uphold our commitment to our most important goal

Excellence in Total Customer Service

Goals

To provide a service that meets and exceeds the expectations of our clients.	To meet the highest standards of outsourcing service in order to support, maintain and promote our client reputation of reliability and dedication to excellence.
To provide contractors & technical couriers who are committed to honesty, courtesy and working consistently at the highest level of productivity.	To maintain open channels of communication with clients in order to anticipate and adapt promptly and adequately to changes in client needs and service requirements.